Contact Us

A tricky question, but as a guide a typical hotel market demand and feasibility study would take three to five weeks.  This would include up to a week of fieldwork (usually just a few days) with the bulk of our work taken up by desk research and analysis, and report writing.  We do expect your full cooperation, without delay, in providing us with relevant information and support to achieve this.

Usually within a week or two, depending on our workload and the availability of consultants at the time.  We do normally require a signed fee agreement and payment of a retainer fee before we get started.

We are bound by our Professional Code of Conduct, but even without that we will never divulge sensitive or confidential information.  This works both ways however: information we receive in confidence during the course of our work will of course be used in our analyses and deliberations, but not disclosed in detail in our reports.  

Because our sources know we will hold their contributions in confidence, we can often get data and information that is otherwise unobtainable!

Yes.  We are covered under a Professional Indemnity policy and also carry Public Liability insurance.  All our employees are covered by Workers Compensation insurance as well.  Copy of relevant policies can be provided on request.

Our professional fees are based on hourly and daily charge-out rates.  In most cases where we can outline and agree on a clear scope of work, we would quote you a fixed fee, exclusive of out-of-pocket expenses and GST.

Alternatively, we can charge on an hourly and/or per diem basis, or agree on a retainer fee structure.  We do not normally agree to success-based fee structures, but you can always ask!

We will not charge for travel time under two hours.  For longer journeys we will usually charge “half-price” for travel time.  We will only fly business class on journeys over four hours, or for international travel.

We do like to get reimbursed in full for travel expenses, including airfares; hotel accommodation, meals and incidentals; taxis, car rental, fuel and parking; research data and other out-of-pocket expenses.  We do not apply any “top-ups”.

We like to learn as much as possible about a project or assignment.  We gladly spend time with you on the phone, in our office or even on site (if practical) to get to know you and the project, and give you our initial thoughts and opinions. We would then prepare a detailed fee proposal, setting out a proposed scope of work, timetable for completion, fee agreement, administrative arrangements and business terms.  

Upon your confirmation of the proposal we would prepare a retainer invoice for immediate payment, upon the receipt of which we can commence work.

We will be in contact with you throughout our engagement.  As soon as we get the impression that the outcome of our studies will be unfavourable, we will contact you to discuss next steps.  

Unfortunately, we cannot waive or discount our fees for work completed to date. Consider the flip-side, however: fees paid for advice not to proceed might actually save you a whole lot more!  Isn’t that great value for money?

Work performed by AHS Advisory is subject to formal engagement (the “Engagement”) by the client’s signing of the confirmation of appointment in a proposal letter. AHS Advisory reports are also subject to Limiting Conditions for distribution and use.

Read our Business Terms and Limiting Conditions